Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents
Consumer productAnnounced
Summary: Southern Telecom Inc., of New York is recalling Lomi Roll-On Waxing Kits. Reason: The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
What is being recalled
Lomi Roll-On Waxing Kits
Why
The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.
How serious is it
CPSC does not assign severity classes. Read the hazard and injury details above.
Where it was sold
Sold in the United States at Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13.
How to tell if yours is affected
No lot or model codes were published. Match the product description above.
What to do
Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product. Refund
Contact: Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.
Recall facts
| Recall number | 26576 |
| Category | Consumer product |
| Agency | U.S. Consumer Product Safety Commission (CPSC) |
| Severity | Not classified |
| Status | Announced |
| Recall started | June 25, 2026 |
| Reported | June 30, 2026 |
| Company | Southern Telecom Inc., of New York |
| Company location | China |
| Quantity | About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024) |
| Sold at | Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13. |
| Injuries reported | Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported. |
More recalls from Southern Telecom Inc., of New York · all consumer product recalls · recalls from June 2026