BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards
Consumer productAnnounced
Summary: BenQ America Corp., of Costa Mesa, California is recalling BenQ GV31 Portable Projectors. Reason: The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
What is being recalled
BenQ GV31 Portable Projectors
Why
The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.
How serious is it
CPSC does not assign severity classes. Read the hazard and injury details above.
Where it was sold
Sold in the United States at Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.
How to tell if yours is affected
No lot or model codes were published. Match the product description above.
What to do
Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. Repair Replace
Contact: BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email GV31recall@benq.com, or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.
Recall facts
| Recall number | 26647 |
| Category | Consumer product |
| Agency | U.S. Consumer Product Safety Commission (CPSC) |
| Severity | Not classified |
| Status | Announced |
| Recall started | July 30, 2026 |
| Reported | July 31, 2026 |
| Company | BenQ America Corp., of Costa Mesa, California |
| Company location | China |
| Quantity | About 1,249 (In addition, about 240 were sold in Canada) |
| Sold at | Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600. |
| Injuries reported | The firm has received three reports of the projector overheating, including one incident resulting in burns on hands. |
More recalls from BenQ America Corp., of Costa Mesa, California · all consumer product recalls · recalls from July 2026